Apple Maps fails simple London postcode search

This morning, Apple Maps let me down badly on my way to a meeting. All I needed to do was look up a London postcode and find the nearest tube station. Simple. It’s something I’ve done many times using the Google-powered Maps app on my iPhone. But for Apple Maps (which replaced Google Maps in Apple’s recent iOS 6 update), this simple request was too much to ask.

Thankfully Google Maps came to the rescue (via web browser). Have a look at the screenshots below and witness the Apple Maps shambles.

How it should be – Google Maps clearly showed three named tube stations, with Tottenham Court Road closest to the pin (showing the result of my postcode search). Result.
20121002-230305.jpg
Continue reading

Use QR codes to let friends use your home Wi-Fi easily

Create a "cheat sheet" like this to let friends access your Wi-Fi easily

When friends come to visit, it’s increasingly handy to let them connect their smartphones and tablets to your Wi-Fi network.  Whether they want to share amusing YouTube clips, download the latest and greatest apps/games you’ve been discussing or just access web and email, Wi-Fi usually makes it quicker than relying on the mobile phone network. There’s another benefit if they’ve got an iPhone/iPad and your house has an Apple TV as part of your audio/video setup. By connecting their Apple gadget to your network, they can beam their choice of music, videos or photos to your TV/hifi wirelessly using AirPlay. It’s really simple and makes media sharing much more immersive than passing someone’s iPhone or iPad around.
Continue reading

HulloMail – Visual voicemail for smartphones

Apple revolutionised voicemail with the iPhone. Rather than the traditional approach of calling your voicemail service and listening to each message in turn, “Visual Voicemail” brings the ability to see voicemails in a list (like an email inbox).  At last you can tell at a glance who called you when, and listen to your messages in the order you want rather than the order they were left. Even better – since the messages are downloaded onto your phone – you can listen to them even if you’re out of coverage and unable to dial into your voicemail.  This is fantastic for areas of poor reception where calls can be hit-or-miss – for example the office where I’m spending most of my days at the moment.

Sadly, VisualVoicemail is not offered by Orange UK (my mobile provider).  Vodafone UK users are similarly out of luck.  Only O2 (the original and erstwhile-exclusive UK iPhone purveyor) bothered decided to upgrade its systems to offer VisualVoicemail.  Naturally, Orange and Vodafone keep this quiet and still charge full-Apple-whack despite their second-rate voicemail service.

Maybe one Screenshot of HulloMail app on iPhoneday the cheapskates/laggards will get around to supporting VisualVoicemail.  In the meantime, thankfully, there is a workable alternative in the shape of HulloMail – essentially an app for iPhone, Android, Blackberry and other smartphones.  It’s even free-of-charge, if you can put up with ads and limited storage – otherwise pay a few quid for the ad-free version. It might not be quite as slick-looking or as snappily named as the original Apple offering, but it’s available.  It works.  I like it.  Read all about it.

PS: It was Orange that prompted this post.  They sent me an iPhone survey from their Better Together community, asking if I’d heard of Visual Voicemail and if I’d use it.  Too right.  Bring it on.  At least I’ve got HulloMail in the meantime…

iPad – why I pass (for now)

Sad iPadYou’ve probably seen adverts for Apple’s new iPad – it’s been splashed across TV and billboards nationwide. A sleek, touchscreen multimedia tablet with Apple’s customary ease of use; it is a very attractive device. But I’m not buying one. At least, not yet. Despite its many virtues, it doesn’t quite stack up as an ownership proposition.

What can the iPad do? It’s basically the iPhone’s big brother – excelling at all the usual email, web, iPod, multimedia stuff – and of course Apps. The bigger screen makes it easier to navigate and digest content, and makes it practical to read eBooks and electronic magazines (like the iPad edition of WIRED magazine). Compared to a conventional laptop, the tablet design is much neater and the touchscreen control more friendly – this really is a fantastic device with which to sit back and enjoy web and multimedia content. So what’s stopping me?

Any prospective new computing device would need to earn its place alongside my phone (iPhone 3GS) and my laptop (Dell XPS M1330), or replace one of those outright. The iPad can’t replace a phone (I’d look like Dom Joly shouting into his oversized brick), nor can it do everything I need from my laptop (downloading photos from my camera and culling/geotagging/organising them whilst on holiday is just one obvious example).  The obvious place for using the iPad is around the house.  That leaves the iPad needing to carve out a house-bound ‘multimedia’ niche:

  • Living Room/Sofa: Lots of potential here.  Browse the web and keep up-to-date with personal email/social/calendar/tasks stuff in tandem with telly watching (or video/music playback from our media library) – with an iPad that comes to life quicker than a PC (even running Windows 7 – recommended!).  The iPad could act as a great touchscreen remote control for media playback across our home network (via the brilliant PlugPlayer app). I had been considering dedicating a second-hand iPod Touch as a remote control, but an iPad could help earn its keep there.
  • Kitchen: Just think how much better an iPad would be than an iPhone – for watching online TV, doing online grocery shopping or to help with the cooking (using the fantastic Jamie Oliver’s 20 Minute Meals app or the freshly minted Waitrose app).  Remember to cover it in cling film first, so grubby cooking hands don’t mess up the screen.  There’s no way I’d use a laptop in the kitchen!

So, what’s the problem?  The fundamental problem is that the iPad is a single-user device. Only one person can set up their details on it.  This makes sense on a phone, but not on a larger multimedia device like the iPad that begs to be shared between people.  Say I’ve set up details of my email and other online services (Google Apps, Facebook, Flickr etc) on an iPad and then hand it to J, she would have to log out of each of the services and then log in as herself.  And vice versa when it’s my turn next.  Families with kids who are buying an iPad as a ‘family’ device are going to have bother (e.g. when little Johnny emails Dad’s boss, or deletes all of Mum’s Google Contacts). That’s a long way behind my laptop, which allows J and me to maintain separate profiles – we just log in with a quick fingerprint swipe and all our settings are as we left them.  The iPad is a fantastic bit of hardware that’s ideally suited to sharing (for example, the wide viewing angle of the display), but the iPad’s single-user operating system (rooted in iPhone beginings) limits sharing to “look at my iPad screen” rather than “let’s make this our iPad”.

Steve Jobs would no doubt say “just buy two”.  I say, “when it’s ready, I’ll buy one”.

Update 17/08/2010: Rumours suggest there might be a second-generation iPad on the way by the end of the year.  It will need to compete with a range of alternatives, the most interesting of which appears to be the Android-based Samsung Galaxy Tablet.  I’ve also found an interesting comparison between the iPad and Tablet PCs.

Will iPhone 4 speak English?

My iPhone 3GS doesn’t speak English as I know it.  The “Favorites”, “Airplane Mode” and “Carrier” menu items to my mind should be “Favourites”, “Flight-safe Mode” and “Network”.  Odd that my iPhone knows how to space UK telephone numbers correctly (I know few people who do), and how to correct my spelling in text messages, but lets itself down with its own menu terminology.  Ho hum.  At least the upgrade to iOS4 is free – bring on 21st June. When my third-party apps can multitask, I’m bound to get more done 🙂