I’ve heard of “self help” but surely this “help yourself” sign at Glasgow Airport is taking things a bit far? At least you know you’re on your own…
Monthly Archives: August 2011
Less of that, ASDA
ASDA has raised the bar on the classic checkout clanger. Not content with using “less” rather than “fewer”, it has imposed a strict item limit of “about 20″. Who’s counting?
How to improve the IAAF false start rule?
Usain Bolt was disqualified from the final of the 2011 World Championship 100m for one false start. The IAAF rules are now coming under fire for being too harsh, since they afford no latitude for accidental false starts.
The false start rule used to be more lenient. Historically, every athlete would receive a warning on their first false start and disqualification on their second. In 2003, the rule changed so that the first false start warning applied to the entire field rather than just the offending athlete. In 2010, warnings were eliminated entirely. Avoiding delay to TV schedules was a key driver for streamlining the rule, but I suspect that broadcasters would rather show “The Lightning” competing than have him disqualified on their account.
So, let’s explore the rule and consider alternatives.
The rule has two main objectives:
1. To prevent athletes who false start from gaining an unfair advantage; and
2. To discourage repeated false starts, since these can disrupt competition schedule.
Objective 1 is currently met by “recalling” and restarting races in which a false start occurs. It could also be met by applying a penalty to offending athletes – similar to the drive-through penalty that errant Formula 1 drivers may experience, or the penalty that show jumpers receive when they knock down jumps. Perhaps add a 0.5 second penalty for every 100m of race distance for athletes who false start. A more radical alternative would be to measure each athlete’s race time from when they start running rather than when the gun fires. This approach could remove the need to recall races in which a false start occurs. Any false starter would receive no advantage; probably the opposite because they would act as a pacemaker for others to chase down. Both alternatives would have the disadvantage that first-to-cross-the-line would no longer necessarily be the winner – spectators could be confused in false start scenarios. Also, both alternatives would require changes to the timekeeping approach and supporting equipment.
Objective 2 is currently met by penalising every false start with disqualification from that race (then restarting the race without the offending athlete). Another approach would be to “warn” athletes and disqualify them after repeated false starts – either within the same race or cumulatively across several races. For example, athletes could receive “points on their licence” for every false start and be disqualified when they hit a threshold level of unexpired points. Another alternative approach would be to allow races to continue races regardless of false starts and disqualify the offending athlete(s) after the race. Both alternatives have drawbacks. Administering “false start points” across races would be a new process which could be complex to establish and operate in practice. Also, continuing rather than recalling races may be unfeasible or unfair in cases where one athlete’s premature movement triggers others to move before the gun.
Are any of these more radical alternatives better than the current approach? In practice I suspect not.
The IAAF should ask the athletes what they think. For simplicity, I suggest the best option would be to reinstate the IAAF rules from 2003: warn the entire field on the first false start and subsequently disqualify any any athlete who false starts. This approach seems to provide a sensible balance between schedule protection and accident tolerance.
Only at Luton Airport
Here’s another example of a misplaced “only” messing up the meaning of an important-looking sign.
The photo was taken in a public area of Luton Airport. As a departing passenger, I was evidently in the wrong place, because the sign required “Passengers Only Beyond This Point” and I was not beyond that point.
What they really meant was “Only Passengers Beyond This Point”. For greater ease and accuracy, they could have simply written two words: “Passengers Only”.
Badvert double whammy
Seems to have been a week for bad adverts (or “badverts”, as I have decided to call them).
First I saw the Nature Valley advert, proclaiming “We wanted to increase deliciousness by 200%… So we put two bars in each pack”. How embarrassing that they messed up their percentages! It would have been safer to use words like “doubly delicious”, but they threw in a spurious statistic instead. Still, it got them lots of unexpected publicity.

Then I saw a puzzling proposition from Orange: “Free iPhone for just £25 a month”. Has inflation spiralled out of control? £25 a month seems steep for something which was free four words earlier. That can’t be right. Maybe they mean “free” as in freedom, so the handset is not locked to their network and is “jailbroken” so that it is freed from Apple’s functionality shackles? No, and No. And yet freedom seems a reasonable expectation from a company whose parent is called “Everything Everywhere”…
Playing with LEGO… at work!
Recently did a ScrumMaster course at work. Best bit was building a LEGO city to practise agile development. Check out the photo of the city we built. 20 people, 4 self-organising teams of 5 people, 4 sprints of 11 minutes each. Great fun. And educational too!
Domino’s Falling Down
For some time I’ve held Domino’s in high regard for the ease of their online pizza ordering. Fun and functional, I thought. Today I experienced an acute counter example from my attempt to order a pizza on the way home from work.
Step 1 – Start the iPhone app – denied!
Step 2 – Upgrade the app – denied!
Step 3 – Realise they’ve created a new app rather than updating the previous one
Step 4 – Download the new app – denied!
Step 5 – Give up on app and decide to use web browser, only to be told…
Aaaaargh! I persevered and ordered successfully eventually. Would have been far quicker to place my order by phone – but smartphones aren’t really for phoning, are they?! In the end the pizza was ok, but the ordering process for once left a bitter taste in my mouth!









